We collect only what we need to respond and deliver the service.

Effective 24 August 2026

Information we collect

When you submit an enquiry, we collect the contact and business information you provide, including your name, organisation, email, phone number and description of the workflow you want to improve. Our systems may also retain ordinary technical and security information needed to operate the website.

How we use it

We use enquiry information to respond, assess suitability, prepare an automation plan, maintain a sales record and protect the website from misuse. We do not sell personal information.

Website analytics

We use Google Analytics to understand how visitors find and use this website, such as pages viewed, approximate location, device information and referral source. Google may process analytics data using cookies or similar technologies. This information helps us improve the website and measure marketing performance.

Storage and service providers

Website enquiries are stored in the website's secured operational database. Approved workflow providers, including Google Analytics for website measurement, may process information when needed for analytics, email, CRM, document, scheduling or implementation services. Access is limited to authorised people and systems.

AI and human review

AI may assist with classification, summaries and draft responses. Important commitments, contracts, invoices and the start of delivery require human approval. Please do not submit unnecessary sensitive information through the general enquiry form.

Your choices

You may ask to access, correct or delete enquiry information, subject to legal and operational retention requirements. You may also opt out of marketing communication at any time. You can limit analytics cookies through your browser settings or available Google controls.

Contact

Email hello@aibusinessaus.com with privacy questions or requests. This policy may be updated when our systems or legal obligations change.